Manager, Sales Enablement

Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership management. 

Since 2009, Amilia has been on a mission to revolutionize how communities connect and participate in activities. By combining cutting-edge technology with deep industry expertise, the software empowers organizations to manage registrations, memberships, facilities, and finances more efficiently while enhancing community engagement. 

Over 1,500 organizations across 6,600 locations in North America rely on Amilia to serve 4.5 million participants and process $750M in transactions annually. 

Caring is at the core of Amilia’s culture: for customers, tailored products, and colleagues alike. Driven by an entrepreneurial spirit and a passion for innovation, this mindset shapes everything we do. 

What you can expect:

Reporting to the CRO, the Manager of Sales Enablement will build and lead a function that blends sales enablement and operations. You will be responsible for ensuring our sales organization has the processes, tools, training, and insights it needs to perform at its best.  

You will design and deliver onboarding and training programs, create playbooks and best practices, and oversee the systems and processes that drive pipeline discipline, forecasting, and reporting.

This role offers the opportunity to directly impact Amilia’s growth by equipping our teams to sell more effectively, improving funnel efficiency, and strengthening cross-functional alignment with Marketing, Product Marketing, Product, Customer Success, and Finance. It’s a chance to shape a new function, driving both the strategy and execution that enable our revenue teams to succeed 

You will be responsible for:

Team Leadership & Development 

• Lead, coach, and develop the Sales Enablement team.

• Own the full employee experience for your team: recruitment, onboarding, performance management, coaching, and career growth. 

• Ensure your team has clear goals, feedback, and opportunities to develop. 

• Foster a culture aligned with Amilia’s values (Own It, Care, Level Up, Be Authentic, Better Together). 

Sales Enablement 

• Design and deliver onboarding and continuous training programs for sales teams. 

• Develop and maintain playbooks, best practices, and resources that drive consistent and scalable execution.  

• Provide deal support and solution expertise through the Solutions Engineering team. 

• Partner with Product Marketing to ensure all enablement content reflects Amilia’s positioning, messaging, and competitive strategy. 

Sales Operations 

• Maintain accurate and reliable data across sales systems, ensuring good governance and hygiene. 

• Partner with the Revenue Operations team to provide dashboards and reports that give leadership visibility into bookings, pipeline coverage, conversion rates, and sales activity. 

• Partner with Sales Leadership to run the forecasting process, manage pipeline reviews, and ensure data reflects deal status accurately. 

• Support territory planning and quota-setting through data models and TAM assessments. 

• Contribute data and analysis to the design and administration of sales compensation plans. 

• Manage the sales tool stack, ensuring adoption, integration, and training. 

Analytics & Insights  

• Translate sales data into clear recommendations for improving processes, productivity, and results. 

• Conduct root cause analysis to identify what drives success and where improvements are needed across the funnel. 

• Provide regular and ad-hoc reporting, identifying trends, bottlenecks, and opportunities across the funnel to guide leadership decisions. 

• Share recommendations with leadership to guide strategy and execution. 

Cross-Functional Collaboration 

• Partner with Sales to improve execution and pipeline management. 

• Collaborate with Product Marketing on positioning and messaging, ensuring enablement reinforces the go-to-market story. 

• Partner with Product Marketing to ensure teams are equipped with the latest product knowledge. 

• Work with Marketing on events, campaigns, and content that fuel pipeline generation. 

• Collaborate with Customer Success to improve client handoffs and retention. 

• Partner with Finance and Revenue Operations on forecasting, analysis, budgeting, and

What we want from you:

• 7+ years of experience in Sales Enablement, Sales Operations or a related go-to-market role within SaaS or technology, with at least 3 years leading a team. 

• Proven ability to design and scale enablement programs and operational processes that deliver measurable results. 

• Strong expertise in CRM (Salesforce preferred), sales tools, automation platforms, and reporting. 

• Experience in forecasting, pipeline analysis, and compensation planning. 

• Excellent communication and facilitation skills, with the ability to engage and influence diverse audiences. 

• Demonstrated ability to collaborate cross-functionally and align stakeholders around shared priorities. 

• Strategic and analytical mindset, with the ability to translate data into clear, actionable insights. 

• Resilient and adaptable, with the ability to navigate change, manage complexity, and keep teams focused on outcomes. 

• Bachelor’s degree in Business, Marketing, or a related field. 

• Willingness to travel across North America as needed. 

What you will get from us:

• A competitive global compensation; 

• A group RRSP employer contribution up to 5%; 

• A complete benefits package for you and your family; 

• An Employee Assistance Program (EAP) and a Telemedicine service; 

• A $750 wellness allowance per year; 

• 4 weeks vacation and 8 sick days yearly; 

• The possibility of working in the office or at home, and up to 3 months abroad per year *conditions apply; 

• A strong work-life balance: flexible hours, and year-round mini-Fridays; 

• Skill development opportunities through engaging workshops, trainings, access to Udemy and opportunities to attend conferences; 

• Companywide and team bonding activities to connect with your peers throughout the year; 

• Weekly Bootcamp and Pilates classes for Amilia; 

• Up to 15 hours of group volunteering paid per year. 

Amilia is committed to the principle of equal employment opportunity and encourages applications from women, members of visible minorities and ethnic groups, Indigenous Peoples, persons with disabilities, or any other status protected by the laws or regulations of the Province of Quebec. Amilia is committed to providing a work environment free of discrimination and harassment. Amilia's strength lies in the sum of the ideas and innovations shared by its diverse and inclusive teams.